Privacy Policy

Last updated: January 1, 2026

Mud N Metrics (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or communicate with us via SMS, email, or other electronic means.

1. Information We Collect

a. Personal Information

We may collect personal information that you voluntarily provide, including but not limited to:

Name

Phone number

Email address

Mailing address

Any other information you choose to provide

b. Mobile Information

If you opt in to receive SMS or MMS messages from us, we collect:

Your mobile phone number

Message interaction data (e.g., delivery status, responses)

c. Automatically Collected Information

When you visit our website, we may automatically collect:

IP address

Browser type

Device information

Pages visited and time spent on our site

2. How We Use Your Information

We use the information we collect to:

Provide and improve our services

Communicate with you, including via SMS (if you have opted in)

Respond to inquiries and customer support requests

Send service-related or promotional messages (with consent)

Comply with legal and regulatory obligations

3. SMS Messaging & A2P Compliance

By providing your mobile number and opting in, you consent to receive SMS messages from [Your Company Name].

Message details:

Message frequency may vary

Message and data rates may apply

You may opt out at any time by replying STOP

For help, reply HELP or contact us at [support email or phone]

Consent is not a condition of purchase.

4. Data Sharing and Disclosure

We do not sell, rent, or share your personal information, including mobile phone numbers, with third parties for marketing purposes.

We may share information only:

With service providers who assist in operating our website or messaging services (e.g., SMS aggregators), under strict confidentiality agreements

To comply with legal requirements, court orders, or lawful requests

To protect our rights, privacy, safety, or property

Mobile information will not be shared with third parties for marketing or promotional purposes.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet or mobile networks is 100% secure.

6. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

7. Your Privacy Rights

Depending on your location, you may have the right to:

Access the personal data we hold about you

Request corrections or updates

Request deletion of your data

Withdraw consent for SMS communications

To exercise these rights, contact us at [privacy email].

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

9. Children’s Privacy

Our services are not intended for individuals under the age of 13 (or 16 where required by law). We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at:

Mud N Metrics, LLC
Email: [email protected]
Phone: 615-880-9304
Address: 5133 Harding Pike B-10 Nashville, TN 37205